Eligibility Guidelines
Patient eligibility is based both on the patient and healthcare provider’s responses to questions in the Program Application. The following general criteria apply:
- Patient must submit a complete application
- Healthcare provider must complete an application and provide a prescription to the specialty pharmacy
- Patient must be a legal resident of the United States
- Patient may not reside in a hospital, nursing home, correctional facility or court appointed program or facility
- Patient cannot have government health insurance (Medicare, Medicaid, etc.)
- Patient may have private health insurance
- Patient must meet annual gross income requirements to participate in the reduced cost or no cost as shown in the table
- Healthcare provider must have a McKesson Specialty account and have completed the Galderma Sculptra® injection training to receive product
Income Requirements
Initial Product Shipment
& Refill Requests
Once your application is approved a product shipment will be sent to your licensed injector from the program’s Specialty Pharmacy. Each shipment will include a minimum of 2 and a maximum of 4 vials of Sculptra®.
You must then request additional product shipment (i.e. refills) during the enrollment or re-enrollment period by submitting a refill request. This request should include your case number and correspond with an active prescription on file at our Specialty Pharmacy to be approved. You may be required to re-attest to the information you supplied on your initial application to complete the request.
A minimum of 7 business days is needed for each shipment to be processed.
Frequently Asked Questions
I only received 1 shipment of product. How do I get more?
You must request additional product shipments (i.e. refills) by submitting a refill request. More information on this process can be located in the Review the Initial Product Shipment & Refill Requests.
Can I request more product be sent in a shipment?
Product shipments are dispensed based on the prescription provided by the healthcare provider. You may not request multiple shipments at once and scripts for prescription products may only be written for 30 day supplies.
How is product shipped?
How do I find my case number?
Your case number will be provided in each interaction with our team. If you do not have this and would like to request a refill, you may provide your Social Security Number and birth date in place of your case number.
Where do healthcare providers go to fill out their portion of the form?
Once we receive your application, an automated email will be sent to your healthcare provider with a link to provide supplemental information that will complete the application. Your healthcare provider will then be provided the contact for our Specialty Pharmacy to send a prescription for the product.
How do healthcare providers submit a prescription to the Specialty Pharmacy?
Your application is not complete, nor are you considered enrolled in the program and eligible to receive product until a valid prescription is received from the healthcare provider entered in your application form. Valid prescription for the requested product should be sent by your Healthcare Provider via fax or eScript to the Specialty Pharmacy below:
Knipperx
1250 Patrol Road, Suite 100
Charlestown, IN 47111
NCPDP ID #1568560
NPI # 1285159152
NABP # 1568560
Fax: 1-877-235-1912